Our priority here at Teaspressa is to serve you! We want and wish nothing but the best experience for you from beginning to the continuous future.
When should I expect my order?
Standard orders are processed and shipped within 1-3 business days of purchase unless otherwise noted in the product description. Due to COVID-19 please expect delays in processing and transit. Once your order has been processed and off to shipping, the average transit times are 2-5 business days unless Express Shipping is purchased in which transit times will be quicker - estimated timing will be indicated at checkout for your location.
When your package is on its way, you will receive an email notification from us including the tracking information for your convenience.
Multiple Orders + Back Orders
If multiple orders are addressed to the same location, we will ship together unless if multiple shipment is requested. In the occasion that one of your items is backordered, we will ship all your items on a later date as soon as the backordered item is available. If you would prefer multiple shipment or partial earlier shipment for backordered items orders, please make sure to indicate in "notes" as you are checking out or contact us at email@example.com.