Return Policy

TEASPRESSA's ultimate goal is to make you happy! We strive to provide exceptional customer service and the perfect shopping experience each and every order, one cup at a time! If you are not completely satisfied with your order, please let us know. You may return or exchange eligible items in new and unused condition with original packaging and original box within 10 days of purchase.

We do not accept returns on teas or other consumable items. 


How do I return a package?

Please contact us via email within 10 days of purchasing and we will do our best to help you correct the issue. 

When emailing, please include your name, your order number, and any additional information that will help us personally address your concerns.



TEASPRESSA is the only authorized seller of its products on We are aware of other resellers on Amazon however they are unauthorized and therefore we cannot guarantee that they maintain our high standards in presentation, storing, and shipping of our items. For those reason we cannot offer a return policy on purchases made from other unauthorized resellers. If you do experience a problem from an unauthorized reseller please contact us. Please make purchases from our official TEASPRESSA website or sales channel on Thank you for understanding.

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